I just left a meeting where I was told by concerned parents about their son who just lost his job with a large multinational company. Apparently the corporate leaders decided, and told him as the state manager, that Christmas bonuses would not be paid. He argued back and forth but was ultimately told that no bonuses were going to be paid. He felt it was so wrong that he paid bonuses to his team out of his own pocket. Apparently one of the recipients thought their bonus should have been bigger. After that recipient complained to the home office--my clients' son was fired for violating company policy.
The former President of the Financial Planning Association and fellow national board member Dan Moisand was often quoted as saying--"We can't please all the people all the time. But if someone is going to be mad at us it will be for all the right reasons." It is amazing how often that line is used around here.
Often with the crazy rules and regulations we are put in a position of--do what is right or do what the client wants. Sometimes the confusion and complexity leads to "mad" moments but--so far at least--NEVER have we regretted having a "mad" moment for the right reasons. It is on occassion very tempting to take the path of least resistance.
In these "mad moments" we need the most support and compassion from our community of associates, family, friends and peers. How can we expand our circle of support to help others do the right thing the right way for the right reasons?
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